Washington State University

Angel Help Resources

WSU Online

  • Our Angel URL: http://lms.wsu.edu/
  • Technical Difficulties

    For immediate assistance Monday - Friday, 8 am to 5 pm (Pacific time)
    Call WSU Online toll-free at 800-608-3839 and a technical support or student services staff person will attempt to solve your problem or direct your help request to the appropriate person. Staff are NOT able to answer questions about course content or procedures (e.g., assignments, grades).
  • For immediate assistance at all other times Call toll-free (866) 588-3191.
    Technical support staff are available whenever the WSU Online office is closed.
  • Reporting non-urgent technical problems
    If you experience technical problems that are not concerning an urgent matter, please report them and request help by submitting a support request to helpdesk@wsu.edu. NOTE: These support requests are only monitored during normal business hours; if you submit a request after 5 pm Pacific time, it will not be read until the next business day. This could create a significant delay in addressing and resolving your technical issue(s). For more immediate assistance (e.g., exam issues, Angel access problems) please follow the instructions above regarding telephone support
Secondary
Information Technology Services, PO Box 641222, Washington State University, Pullman WA 99164-1222 509-335-4357, Contact Us